- Lallunghnema, Charity Lodge
Tuna ka article hi kumin atan a vawi thumna a ni. Chhuak hmasa lamah khan thalaite rilrua consumer right a mikhual loh zia ka rawn sawi nual tawh a. Consumer Movement-ah hian thalaite an harh chhuah a ngai reng a ni. Thalaite bawh lam apiang hi a eng phut zel a, mipuiin an bawh ruih ruih zel a, an kal sual erawh chuan Ramin a chhiatpui thin a ni. Thalaite chetna a apiangah mipui mit a fu thin tih kan hria. Thalaite an kalsual a, an awm that duh loh chuan ram mipui hmabak chu tlak chhiat a ni. Chuvangin tuna thalai rilru chak rual, tha chak rualte hian ngaihsak tur dik tak ngaisakin ngainat tur dik tak ngaina se, chu chu ram mipui innghahna leh mipui zawn mek chu a ni. Consumer-te dikna leh chanvo humhalh hi mitin tih tur a ni a, mi zawng zawngin kan ti thei vek. Mitin, thil leitu leh hmangtu apiang consumer an ni e, kan tih tawh kha. Kan sawi zing mawlh mawlh hle. He thilah hian thalaite hi an ral bang mai tur a ni lo. Fimkhur lo baksaka thil lei hi thalaite tih chi a ni lo. An inhmeh lo hle a ni. Buk tling lova thil lei fote hi a Zo thalai zia lo hle a ni. Mi dawra kal a, zakzum viau si, chhungte thawh chhuah ring a, motor tha tha nena lim puat puat hi mi lak tlak lo ze nep tak a ni. Mahni dikna leh chanvo pawh hre lo hi chu hruaitu atan an hual awm lo hle a ni.
Automated Teller Machine (ATM) hi kum 1967 June Ni 27 a Sap pachal, John Shepherd Baron, Enfield, London, England a cheng in a hmuh chhuah a ni a. John-a hi Barclay Bank a thawk a ni. He ATM hmu chhuaktu hi Shillong Hospital a piang ngat zu nia maw le!
Automatic Teller Machine hi hman a nih tirh khan tum khatah Great Britain Pound 10 chauh a lak chhuah theih a. A la tlem rem rem khawp mai.Tichuan han kal duai ila, mipui chet vel tiawlsama tizang khaitu, khawvela economy nasa taka sawi che thintu ATM hi keini ram hmasawn mek leh hnu fual taka awmte pawhin kan lo hmang ve ta zel a. ATM tel lo chuan nun hi a kim lo chu a ni ta reng mai! Khawvela ramtin deuh thawin kan hmang ta. Hmuntin, hmun tangahte ATM a inhung ta fer fur mai. Chutih laiin Africa khawmualpuia ram pakhat Eritea ram chauhvin ATM hi an hmang lo tih a ni. Survey Report-in a tarlan dan chuan tunah hian khawvel pumpuiah ATM hi million 49.62 a awm mek a, 2021 Survey chuan India rampumpuiah hian ATM 213,145 vel a awm mek tih a tarlang bawk.
ATM hi a tangkai hle rual hian a him tawk em tih ngaihtuah a ngai hle. A hmangtute pawh kan fimkhur a ngai a ni. Pawisa kalsan ta report ka chhiar fo mai. ATM pakhat hmang tu hi mi 3000 vel anga chhut thin a niin hmeichhia aiin mipain an hmang tam zawk tih a ni bawk. Tin, he pawisa lak chhuahna awlsam tak hi consumer ten kan chhawr hle a. ATM dahna hmun tan tak hi kawngpui sirahte a ni hlawm a. Intlar a tul chang a tan hle. Consumer te tana hmun rual rem tha zawk, intlarte tan pawh a chet nuam hi thlan a tha khawp mai. ATM neitute hi tehfung chi khat atang chuan consumer te hi an ni, tih hi a ni. Kan lo sawi thin tawh ang khan ATM dawrtute hi consumer an ni a. Pawisa hman tur dahtute chu Bank hrang hrangte an ni a. ATM khawl a pawisa lak chhuah tur a awm loh chuan Bank mawhphurhna a ni. Khawl a that loh chuan ATM company mawhphurhna a ni thung. Chuvangin heng service provider pahnihte hian Consumer te tan a tha thei ang berin hma an la tur a ni. Service tha thei ang ber an pe chhuak thin tur a ni. An service hmangtute hi consumer an ni. The Consumer Protection Act 2019 sec 2(7) – ah chuan hetiang hian sawi a ni. Saptawngin hetiang hian ziak a ni, ‘any person who buys goods or avails any service for a consideration,’ tiin..miin, chu bungrua chu a lei chuan consumer a ni a, miin, chu service chu a hmansak chuan consumer a ni bawk tihna a ni. Chhan thenkhat avangin ATM te chu a chhe thei a, chhan thenkhat avangin pawisa lak tur a awm lo thei bawk. Mahse, a chhan leh vangte chu belh chian dawl a ni tur a ni. ATM thenkhat chhe reng mai thinte, hmun thenkhata pawisa lak chhuah tur awm lo fo thinte hi consumer protection act chuan a rem ti lo a ni. He Consumer Commission Judgement kan tarlan atang hian i hre thei mai ang.
Tun hnai lawk khan Raipur-a Consumer Commission pakhat chuan helaia State Bank of India Branch pakhat chu chhuanlam chhe te te hmanga ATM a pawisa lak tur an dah loh avangin Rs2500/- a chawitir a ni. Hei hi Google news update-a ka hmuh a ni. He thil thleng hi kum 2017 May thlaa a mi daih tawh kha a ni a. Complainant chuan ATM atang hian pawisa lak chhuah a tum a. Mahse,’ Cash not Available,’ tiin notice a awm a. Hun rei tak hetiang thu ziak hi a awm reng a. Customer-ten harsatna an tawh phah nasa hle a ni. Tichuan, a tawi zawngin han sawi leh mai ila, SBI hi Consumer Commission hmaah khin a ni a. Consumer Commission chuan deficiency in service a puhin Bank hi cheng sang hnih zanga a chawitir ta a ni. Mizoram hmun hrang hrangah ATM bun a ni mek a, mipuiin kan chhawr hle. Fimkhur taka hman tur a ni. Hman hmawh loh tur a ni bawk. ATM atanga pawisa lak tum, la lawk thei lo, kalsan ta chumi hnua a pawisa lo chhuak leh si, mi rinawm thenkhatten an lo laksak thin tak, hi hriat tur a awm ta nual mai. Tin, tunah hian chhiartute hnenah hei hi ka chah duh, ATM hmangtute hi consumer kan nih angin chanvo leh dikna kan nei a,mawhphurhna kan nei ve, tih hi i hria ang u.
Ka hmalakna kal zel atan Consumer-te pualin mipui zirtirna tur YouTube channel ka siam ve ngawt mai a. Lo chhiarin lo thlir thin ula, lo ngaithla thin ula. Zawhna i neih pawhin min zawt zel ang che u. Kan theih ang angin kan lo chhang zel ang che u. Tanpui i ngaih pawhin theihtawp kan chhuah zel ang.
Mahse, mi huaisen leh rinawm nih a ngai!